Payment & Cancellation Policy

NHTC Payment Options

NHTC accepts the following methods of payment: Visa, Mastercard, and American Express online, Cheque and Debit in person, or e-transfer to charlesgspooner@gmail.com. We also accept payment through KidSport and Jumpstart. All payments are in Canadian dollars.

NHTC Cancellation Policies

ICE CANCELLATION POLICY

Call the office immediately at 604-534-7825 if you need to cancel an ice time.

  • We require a minimum of 30 days notice prior to the ice time to receive a refund or a minimum of 7 days prior to the ice time to receive a credit. A $50 administration fee will apply to all refunds.
  • If you are injured or have a last-minute minor hockey conflict then you must call the office BEFORE the ice time in order to reschedule or receive a credit (NO REFUNDS). Proof of your minor hockey conflict must be provided.

CLASS/CAMP CANCELLATION POLICY

Call the office immediately at 604-534-7825 if you need to cancel a registration.

  • We require a minimum of 30 days notice prior to the first class to receive a refund or a minimum of 7 days prior to the first class to receive a credit. A $50 administration fee will apply to all refunds.
  • If you are injured or have a last-minute minor hockey conflict then you must call the office BEFORE the missed class in order to receive a credit (NO REFUNDS). Proof of your minor hockey conflict must be provided. (We are no longer offering credits for sickness unless a doctor’s note is provided).
  • If a class is cancelled by NHTC then a credit or full refund will be issued (no $50 admin fee).

OTHER IMPORTANT INFORMATION

  • Review your emailed receipt. It is your responsibility to make sure you are aware of times, dates, and LOCATION.
  • No make up classes. Our instructor to player ratios are set in advance and do not allow for make up classes.
  • Full payment is required upon registering for a class and booking ice. We do not hold spots.

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October 16th Announcement - NHTC To Freeze Prices. Register Today for Holiday Camps and Winter Programs.