NHTC Payment Options
NHTC accepts the following methods of payment: Visa, Mastercard, and American Express online, Cheque and Debit in person, or e-transfer to [email protected]. We also accept payment through KidSport and Jumpstart. All payments are in Canadian dollars.
NHTC Cancellation Policies
ICE CANCELLATION POLICY
Call the office immediately at 604-534-7825 if you need to cancel an ice time.
- We require a minimum of 30 days notice prior to the ice time to receive a refund or a minimum of 7 days prior to the ice time to receive a credit. A $50 administration fee will apply to all refunds.
- If you are injured or have a last-minute minor hockey conflict then you must call the office BEFORE the ice time in order to reschedule or receive a credit (NO REFUNDS). Proof of your minor hockey conflict must be provided. (We are no longer offering credits for sickness and injury unless a doctor’s note is provided).
CLASS/CAMP CANCELLATION POLICY
Call the office immediately at 604-534-7825 if you need to cancel a registration.
- We require a minimum of 30 days notice prior to the first class to receive a refund or a minimum of 7 days prior to the first class to receive a credit. A $50 administration fee will apply to all refunds.
- If you are injured or have a last-minute minor hockey conflict then you must call the office BEFORE the missed class in order to receive a credit (NO REFUNDS). Proof of your minor hockey conflict must be provided. (We are no longer offering credits for sickness and injury unless a doctor’s note is provided).
- If a class is cancelled by NHTC then a credit or full refund will be issued (no $50 admin fee).
OTHER IMPORTANT INFORMATION
- Review your emailed receipt. It is your responsibility to make sure you are aware of times, dates, and LOCATION.
- No make up classes. Our instructor to player ratios are set in advance and do not allow for make up classes.
- Full payment is required upon registering for a class and booking ice. We do not hold spots.
- NO CREDITS given for Mark Soares and Tyson Mulock classes.